HACKETT WINE POLICIES & PROCEDURES
HOURS
The staff at Hackett Wine invites you to visit our tasting room. The tasting room is open for our Winter Hours: Monday - Thursday By Appointment Only, Friday 3-8pm, Saturday 12pm-8pm, and Sunday 12pm-6pm. We are closed on Easter Sunday, Thanksgiving Day, Christmas Day, and New Year's Day. We close early on Christmas Eve and New Year's Eve.
WINE TASTING
Taste any 5 wines listed on our tasting sheet for $5.00. The tasting fee is NOT credited towards a wine purchase. Case Club Members receive a complimentary wine tasting for each member plus three guest. The last tasting is 30 minutes before we close.
GROUP WINE TASTINGS
If the group is 8 or more people, please make a reservation. Our facility is small, therefore we want to make sure everyone fits comfortably for an enjoyable experience. You can make a reservation by calling us at 610-657-8000 or emailing us at hackett@hackettwine.com.
EVENTS
We have live music every Saturday evening, 5pm to 8pm, May through October. It is free to the public, and reservations are not required. You are welcome to bring a blanket or chair to sit in the vineyard, and food to munch on. Please do not bring food on a night a Food Truck is here (will announce on our Events page).
In order to preserve our natural resources, we do not issue paper tickets for any of our events that require reservations. Please give your name when you arrive at the winery and we will check you in from our event guest list. You may also print your order confirmation if purchased online and bring it with you on the day of your event.
PRIVATE EVENTS
If you are interested in using our facility/grounds for any type of small party, wedding, or get-together (up to 50 people maximum), it must be approved and booked in advance. Please visit our Private Events page for more information.
PETS AND CHILDREN
We are a family-friendly winery. Children are welcome, but must be well-supervised. Pets are welcome, but they must be on a leash at all times and well-supervised. Pets are NOT allowed in the tasting room due to health regulations. Please clean up after your pets. All ages are permitted at our winery and events, unless otherwise specified.
SHIPPING
All orders are shipped via FedEx. We only ship in quantities of 3, 6, or 12 bottles. We currently ship to the following states ONLY: Pennsylvania, Alabama, Alaska (certain zip codes prohibited), California, Florida, Minnesota, Missouri, and Washington, DC. A person of 21 years of age or older must be present to sign for shipments of alcoholic beverages.
REFUNDS/RETURNS
We take pride in our wine and want our customers to be happy. We will replace any bottle of wine purchased directly from Hackett Wine that is corked or flawed. Please return the unfinished portion of the original bottle for replacement. Please send an email to hackett@hackettwine.com to arrange for the return of a corked or flawed product. Once the wine is received, we will send you a current vintage replacement bottle. We are unable to provide replacements of past vintages.
ALCOHOL POLICIES
Absolutely NO alcoholic beverages are allowed on the grounds and at the winery EXCEPT ALCOHOL FROM HACKETT WINE. You may be asked to leave if you violate this rule. Public intoxication is unlawful. Regardless of whether you have a designated driver or are in a limo/bus/shuttle. If a group arrives, and we determine that anyone in that group is intoxicated, that group will be asked to leave. This policy also applies to individuals arriving in private cars. It is against the law to serve or sell alcohol to an intoxicated person. Winery servers cannot serve anyone they suspect is over or near the "legal limit" of alcohol. It is a judgment call and the winery management will support our RAMP trained employees. If you are advised you cannot be served, please do not argue with our staff. Additionally, wineries, by law, can refuse service to the entire group if ONE person is considered "over the limit" of alcohol. We have free bottled water for anyone who needs it. Government issued ID is required for anyone under the age of 30.
PRIVACY POLICY
Hackett Wine is committed to maintaining your privacy and safeguarding your information. We collect personal information only when you provide it voluntarily.
We do not disclose the information that we collect on this site to parties outside of Hackett Wine or its authorized agents without your express permission.
In addition to the information you provide us, we may also capture general statistical information concerning visitors to our site, such as the pages accessed. These traffic logs are used internally to improve our website and service to customers.
You may correct or delete your email address with us at any time. To do so, please send an email to hackett@hackettwine.com.
The staff at Hackett Wine invites you to visit our tasting room. The tasting room is open for our Winter Hours: Monday - Thursday By Appointment Only, Friday 3-8pm, Saturday 12pm-8pm, and Sunday 12pm-6pm. We are closed on Easter Sunday, Thanksgiving Day, Christmas Day, and New Year's Day. We close early on Christmas Eve and New Year's Eve.
WINE TASTING
Taste any 5 wines listed on our tasting sheet for $5.00. The tasting fee is NOT credited towards a wine purchase. Case Club Members receive a complimentary wine tasting for each member plus three guest. The last tasting is 30 minutes before we close.
GROUP WINE TASTINGS
If the group is 8 or more people, please make a reservation. Our facility is small, therefore we want to make sure everyone fits comfortably for an enjoyable experience. You can make a reservation by calling us at 610-657-8000 or emailing us at hackett@hackettwine.com.
EVENTS
We have live music every Saturday evening, 5pm to 8pm, May through October. It is free to the public, and reservations are not required. You are welcome to bring a blanket or chair to sit in the vineyard, and food to munch on. Please do not bring food on a night a Food Truck is here (will announce on our Events page).
In order to preserve our natural resources, we do not issue paper tickets for any of our events that require reservations. Please give your name when you arrive at the winery and we will check you in from our event guest list. You may also print your order confirmation if purchased online and bring it with you on the day of your event.
PRIVATE EVENTS
If you are interested in using our facility/grounds for any type of small party, wedding, or get-together (up to 50 people maximum), it must be approved and booked in advance. Please visit our Private Events page for more information.
PETS AND CHILDREN
We are a family-friendly winery. Children are welcome, but must be well-supervised. Pets are welcome, but they must be on a leash at all times and well-supervised. Pets are NOT allowed in the tasting room due to health regulations. Please clean up after your pets. All ages are permitted at our winery and events, unless otherwise specified.
SHIPPING
All orders are shipped via FedEx. We only ship in quantities of 3, 6, or 12 bottles. We currently ship to the following states ONLY: Pennsylvania, Alabama, Alaska (certain zip codes prohibited), California, Florida, Minnesota, Missouri, and Washington, DC. A person of 21 years of age or older must be present to sign for shipments of alcoholic beverages.
REFUNDS/RETURNS
We take pride in our wine and want our customers to be happy. We will replace any bottle of wine purchased directly from Hackett Wine that is corked or flawed. Please return the unfinished portion of the original bottle for replacement. Please send an email to hackett@hackettwine.com to arrange for the return of a corked or flawed product. Once the wine is received, we will send you a current vintage replacement bottle. We are unable to provide replacements of past vintages.
ALCOHOL POLICIES
Absolutely NO alcoholic beverages are allowed on the grounds and at the winery EXCEPT ALCOHOL FROM HACKETT WINE. You may be asked to leave if you violate this rule. Public intoxication is unlawful. Regardless of whether you have a designated driver or are in a limo/bus/shuttle. If a group arrives, and we determine that anyone in that group is intoxicated, that group will be asked to leave. This policy also applies to individuals arriving in private cars. It is against the law to serve or sell alcohol to an intoxicated person. Winery servers cannot serve anyone they suspect is over or near the "legal limit" of alcohol. It is a judgment call and the winery management will support our RAMP trained employees. If you are advised you cannot be served, please do not argue with our staff. Additionally, wineries, by law, can refuse service to the entire group if ONE person is considered "over the limit" of alcohol. We have free bottled water for anyone who needs it. Government issued ID is required for anyone under the age of 30.
PRIVACY POLICY
Hackett Wine is committed to maintaining your privacy and safeguarding your information. We collect personal information only when you provide it voluntarily.
We do not disclose the information that we collect on this site to parties outside of Hackett Wine or its authorized agents without your express permission.
In addition to the information you provide us, we may also capture general statistical information concerning visitors to our site, such as the pages accessed. These traffic logs are used internally to improve our website and service to customers.
You may correct or delete your email address with us at any time. To do so, please send an email to hackett@hackettwine.com.
